Privacy Policy
Last updated:
Introduction
At Ayantram, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI agent platform services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Request a demo or contact us
- Subscribe to our newsletter
- Participate in surveys or provide feedback
- Use our platform services
This information may include:
- Name and contact information (email address, phone number)
- Company name and job title
- Billing and payment information
- Account credentials
- Communications and correspondence
Usage Data
We automatically collect certain information when you visit our website or use our platform, including:
- Device information (IP address, browser type, operating system)
- Usage patterns and analytics (pages viewed, time spent, click paths)
- Cookies and similar tracking technologies
- Log data and performance metrics
Data You Process Through Our Platform
When you use Ayantram's AI agent platform, you may upload, process, or store data. We act as a data processor for this information and handle it in accordance with your instructions and our data processing agreements.
How We Use Your Information
We use the collected information for the following purposes:
- Provide, operate, and maintain our services
- Improve, personalize, and enhance your experience
- Process transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to inquiries and provide customer support
- Analyze usage patterns and optimize platform performance
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
- Send marketing communications (with your consent)
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We engage trusted third-party vendors who assist in operating our platform (hosting, analytics, payment processing, customer support).
- Business Transfers: In connection with mergers, acquisitions, or asset sales, your information may be transferred.
- Legal Requirements: We may disclose information to comply with applicable laws, regulations, legal processes, or governmental requests.
- Protection of Rights: To protect the rights, property, or safety of Ayantram, our users, or others.
- With Your Consent: We may share your information for other purposes with your explicit consent.
Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls (RBAC, SSO)
- Regular security audits and vulnerability assessments
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your information for certain purposes
- Restriction: Request restriction of processing under certain circumstances
- Withdraw Consent: Withdraw consent for processing where consent was the basis
To exercise these rights, please contact us at privacy@ayantram.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.
For more information about the cookies we use, please refer to our Cookie Policy.
Third-Party Links
Our website and platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: